On the phone

We are really transparent when answering customer questions on our website and have a great Pet Learning Centre where you can really get to know us. So when a customer asked us the other day if they could ring us when they were on holiday and ask questions I was quite surprised I had never covered the answer to the question ‘How Can I Contact Pet Sitters Ireland’ on our website.

I think I wrongly assumed that people would realise they could of course call us any time they liked.

This particular customer had been researching his different pet care options. He was looking at directories of pet sitters and also other small companies, and one of the things that was really important to him was knowing that he could get in touch with the owners of the company whenever he needed to.

The short answer to this question is if you have a question just pick up the phone and we are here to help.

How Can I Contact Pet Sitters Ireland?

If you want to get to know us there are loads of places you can look on the website for information.

We are here to make sure your services are carried out the correct way, that you are happy while you are away and also to answer any questions, queries or concerns you have.

Want to Request Services

There are 2 ways to request services:

  1. Give Us a Call and we can take details over the phone from you. We will run through the entire process of what happens and then set you up with your schedule.
  2. Book Online. If you are a regular customer you can just book services online as you need them. Some people prefer to do everything online while other like to talk to someone in person.

 Got A Complaint?

We strive to be the best at what we do, but we also know we are human and sometimes things don’t happen exactly the way you want them to. So of course if you are not happy we want you to let us know.

We could give you an email address to send that complaint to, but instead we invite you to phone us personally.

You can call or text Mike (087 7453847) any time of day to talk about any issues you have with the service you receive. As a company we want your feedback, as without that we can’t become better pet care providers.

It’s always great to hear the good stuff, but it’s just as important to hear what didn’t work for you.

Got More Questions?

If you want to ask a question and you don’t want to phone us, then please always feel free to email us through our Contact Form.

We will come back to you straight away via email, if preferred, or by phone.

Comments

comments